By ReviewMyMover Editorial · November 4, 2026
The dataset
467 stored review snapshots attributed to external platforms across 36 company profiles were included in this audit. These are selected summaries collected for the directory, not a random sample of moving customers. Entries labeled ReviewMyMover, entries without a source label, and new website reviews are excluded from this fixed dataset.
What the summaries mention
| Topic | Matching stored summaries |
|---|---|
| Communication | 55 |
| Pricing | 64 |
| Packing | 88 |
| Damage | 64 |
| Delivery | 102 |
How we counted
We lowercased each summary and counted a summary once per topic if it contained any listed keyword fragment. Topics overlap and counts are not percentages of unique customers. This checks summary wording, not the full original review text, sentiment, complaint validity, or company performance.
The exact keyword groups
Communication: communicat, update, response, respond. Pricing: price, pricing, quote, charges, cost. Packing: pack, wrapp, box. Damage: damage, broken, break, scratch. Delivery: deliver, delay, arrival. Substring matching can include false positives and miss synonyms; a mention does not necessarily describe a problem.
What this cannot establish
The selection of companies, sources, and summaries shapes these counts. Duplicate experiences can appear across platforms. Source dates vary, and the platform has not independently verified each transaction. This audit cannot establish an industry-wide rate of damage, a ranking of companies, or a prediction about your move.
Use the themes as questions
Ask who provides shipment updates, what packing is included, how the estimate can change, and how delivery and claims are handled. Read the actual profile context rather than judging a company from keyword frequency. Questions to ask before hiring · Company profiles and attributed snapshots · Rating methodology.
Use the moving budget planner and company directory to organize your next steps.
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