By ReviewMyMover Editorial · November 4, 2026
Understand the estimate
FMCSA’s rights booklet discusses written estimates and surveys, including on-site or virtual surveys and written waivers. Ask whether your estimate is binding or non-binding and how changes will be documented.
Review protection and claims information
Read the explanation of valuation choices and the mover’s claims process. Ask about exclusions and how high-value belongings should be identified. Do not assume every item is fully insured.
Keep a complete record
Retain the inventory, bill of lading, receipts, and correspondence. Make sure someone can be available for pickup and delivery, and tell the company promptly when shipment details change.
Official source
Read FMCSA’s Your Rights and Responsibilities When You Move booklet (PDF). This ReviewMyMover overview is not individualized legal advice.
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